Shop with Confidence
We’re committed to making your experience simple, reliable, and transparent — from ordering to delivery and beyond.
- Fast Dispatch — most orders dispatched within 1–2 working days
- 100-Day Free Returns — easy returns if it’s not right
- Free Royal Mail Returns — no-hassle prepaid label
- 12-Month Warranty — quality you can rely on
- Chan8e Premium Lens Features Included — no hidden extras
Fast Dispatch & Delivery
Most Chan8e lens orders are processed within 1–2 working days. Frame‑only orders typically ship the same working day. Custom lenses are made to order with these estimated lead times:
| Lens Type |
|---|
| Single Vision 5 to 7 working days |
UK Shipping (Royal Mail)
| Service | Delivery Aim | Price |
|---|---|---|
| Tracked Delivery | Around 2 working days | £4.99 (Free over £35) |
Delivery timeframes are estimates and begin once your order has been dispatched.
Returns & Exchanges
You can return your order within 100 days for a refund or exchange if it’s not right.
Items must be unused and returned with original packaging.
Free Royal Mail Return Label
All UK returns include a free Royal Mail label. You can print at home or use a QR code at the Post Office.
12-Month Warranty
All eyewear includes a 12-month warranty covering manufacturing defects under normal use.
All Chan8e Premium Lenses come standard with five premium enhancements.
- Aspheric Lenses
- Scratch‑Resistant
- UV Filter Protection
- Anti‑Reflective Coating
- Water‑Repellent Finish
Optional upgrades available on selected frames.
Need help choosing or ordering?
Contact our team — we’re happy to help.
